《2003存储网络市场研究报告(Fall 2003 Storage Networking Market Perception Study)》简介：
Heavy Reading’s Fall 2003 Storage Networking Market Perception Study offers a comprehensive view of one of the computing and communications industry’s most dynamic markets: storage networking. The cornerstone of the study is an invitation-only survey gauging the attitudes and opinions of value-added resellers, systems integrators, service providers, enterprises, and other purchasers and users of storage networking hardware and software in ten product categories.
Three hundred and eighty prequalified respondents participated in the project, yielding critical market perception data for 135 different telecom equipment vendors (61 public, 74 private).Respondents included employees from more than 300 different companies and organizations worldwide, including the following:
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• ABN AMRO
• Airborne Express
• Allstate Insurance Co.
• American Airlines Inc.
• AOL Time Warner
• AT&T Corp.
• BellSouth Corp.
• BMW Financial Services
• Cable and Wireless Inc.
• Canadian Broadcasting Corp.
• Cigna Corp.
• Deloitte Consulting
• Deutsche Telekom AG
• EDS Corp.
• ExxonMobil
• FNA Corp.
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• Franklin Templeton
• Halliburton
• JP Morgan Chase & Co.
• Level 3 Communications Inc.
• Mitre Corp.
• Northrop Grumman Corp.
• Perot Systems Corp.
• SBC Communications Inc.
• Singapore Telecom
• Sprint Corp.
• Telstra Corp.
• 3M Corp.
• U.S. Department of the Air Force
• U.S. Department of the Army
• Verizon Communications Inc.
• Wachovia
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Key findings on market perception of storage networking suppliers include the following:
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Among storage networking software providers, Veritas Software dominates mindshare with prospective customers. Although Veritas’s primary strength is as a supplier of backup and recovery software, its reputation for quality in that sector has translated
into a strong leadership perception in two emerging product categories: SAN management software and storage resource management software. In both of those nascent sectors, Veritas was perceived as the clear market leader by survey respondents, ahead of vendors with much broader product portfolios.
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Despite its late entry into the SAN space, Cisco Systems is already established as a sector leader in the eyes of prospective customers. Overall, Cisco’s scores in the storage networking surveys were not as strong as its scores from the Heavy Reading's Fall 2003 Telecom Equipment Market Perception Study, but Cisco already has higher brand recognition than such well-established storage suppliers as EMC and McData. As in the telecom equipment survey, Cisco’s main perceived strength is in the quality of its service and support.
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Overall results suggest that many potential buyers of SAN products are coming from outside long-established storage channels. Brand recognition ratings for SAN startups were generally higher than startup recognition ratings from previous Heavy Reading market perception surveys of telecom equipment and operations support system (OSS) buyers. This suggests that prospective buyers in the SAN space are more inclined to consider products from smaller, private specialists. Smaller players that scored particularly well in brand recognition include BlueArc, CommVault Systems, CreekPath Systems,LightSand Communications, Sanera Systems, Snap Appliance, and XIOtech.
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Among the well-established storage vendors, McData and EMC are doing the best job of building mindshare in the SAN segment. Overall, EMC’s brand recognition among SAN buyers is strong, and its reputation for service and support is solid, but buyers don’t perceive EMC as a supplier of low-price goods. McData’s reputation is more equally balanced between the price and performance leadership categories covered in the survey. Both EMC and McData are perceived as stronger hardware providers than software providers in the SAN market.
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Many big vendors trying to cross over into the storage networking market are not yet perceived as strong suppliers. Ciena, Computer Associates, Hewlett-Packard, and Lucent Technologies are all struggling to establish reputations as leading suppliers in SAN product sectors. Surprisingly, name recognition is a big weakness for some of these otherwise well-known brands. For instance, fewer than 60% of respondents in the SAN software categories identified Computer Associates as a vendor, and less than half of all respondents familiar with SAN extension equipment named Lucent as a supplier.
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《2003存储网络市场研究报告(Fall 2003 Storage Networking Market Perception Study)》目录：
I. INTRODUCTION
1.1 Key Findings
1.2 Survey Components
1.3 Survey Respondents
1.4 Survey Results
1.5 About the Rankings
II. OVERALL FINDINGS
2.1 Overall Vendor Performance
2.2 General Analysis
2.3 Analysis by Vendor
2.4 Leading Private Companies
III. SAN STORAGE SYSTEMS
3.1 Technology Overview
3.2 Market Overview
3.3 Overall Results – Fibre Channel SANs
3.4 Category Analysis – Fibre Channel SANs
3.5 Overall Results – IP SANs
3.6 Category Analysis – Fibre Channel SANs
3.7 Respondent Comments
IV. NAS SYSTEMS
4.1 Technology Overview
4.2 Market Overview
4.3 Overall Results
4.4 Category Analysis
4.5 Respondent Comments
V. TAPE LIBRARIES
5.1 Technology Overview
5.2 Market Overview
5.3 Overall Results
5.4 Category Analysis
5.5 Respondent Comments
VI. FIBRE CHANNEL SWITCHES
6.1 Technology Overview
6.2 Market Overview
6.3 Overall Results – Fabric
6.4 Category Analysis – Fabric
6.5 Overall Results – Director-Class
6.6 Category Analysis – Director-Class
6.7 Respondent Comments
VII. HOST BUS ADAPTERS
7.1 Technology Overview
7.2 Market Overview
7.3 Overall Results – Fibre Channel
7.4 Category Analysis – Fibre Channel
7.5 Overall Results – IP
7.6 Category Analysis – IP
7.7 Respondent Comments
VIII. SAN EXTENSION EQUIPMENT
8.1 Technology Overview
8.2 Market Overview
8.3 Overall Results – DWDM/CWDM
8.4 Category Analysis – DWDM/CWDM
8.5 Overall Results – Sonet/SDH
8.6 Category Analysis – Sonet/SDH
8.7 Overall Results – IP
8.8 Category Analysis – IP
8.9 Respondent Comments
IX. HARD DISK DRIVES
9.1 Technology Overview
9.2 Market Overview
9.3 Overall Results
9.4 Category Analysis
9.5 Respondent Comments
X. BACKUP AND RECOVERY SOFTWARE
10.1 Technology Overview
10.2 Market Overview
10.3 Overall Results
10.4 Category Analysis
10.5 Respondent Comments
XI. SAN MANAGEMENT SOFTWARE
11.1 Technology Overview
11.2 Market Overview
11.3 Overall Results
11.4 Category Analysis
11.5 Respondent Comments
XII. STORAGE RESOURCE MANAGEMENT SOFTWARE
12.1 Technology Overview
12.2 Market Overview
12.3 Overall Results
12.4 Category Analysis
12.5 Respondent Comments
APPENDICES
A1 FULL SURVEY RESULTS TABLE
A2 METHODOLOGY
A3 LEGAL DISCLAIMER
LIST OF FIGURES
SECTION I
Figure 1.1 Survey Participants by Region
Figure 1.2 Survey Participants by Company Type
Figure 1.3 Survey Participants by Job Function
Figure 1.4 In Which of the Following Categories Are You Familiar With Vendors?
Figure 1.5 Which Products Do You Personally Specify, Recommend, or Purchase?
Figure 1.6 Respondents by Product Categories
SECTION II
Figure 2.1 Cross-Category Vendor Ratings
Figure 2.2 Top Vendors by Recognition
Figure 2.3 Top Vendors by Price
Figure 2.4 Top Vendors by Product Performance
Figure 2.5 Top Vendors by Product Quality & Reliability
Figure 2.6 Top Vendors by Service & Support
Figure 2.7 Top Private Companies by Product Category
SECTION III
Figure 3.1 Overall Results – Fibre Channel
Figure 3.2 Top Vendors by Recognition
Figure 3.3 Top Vendors by Price
Figure 3.4 Top Vendors by Product Performance
Figure 3.5 Top Vendors by Product Quality & Reliability
Figure 3.6 Top Vendors by Service & Support
Figure 3.7 Overall Results – IP
SECTION IV
Figure 4.1 Overall Results
Figure 4.2 Top Vendors by Recognition
Figure 4.3 Top Vendors by Price
Figure 4.4 Top Vendors by Product Performance
Figure 4.5 Top Vendors by Product Quality & Reliability
Figure 4.6 Top Vendors by Service & Support
SECTION V
Figure 4.1 Overall Results
Figure 4.2 Top Vendors by Recognition
Figure 4.3 Top Vendors by Price
Figure 4.4 Top Vendors by Product Performance
Figure 4.5 Top Vendors by Product Quality & Reliability
Figure 4.6 Top Vendors by Service & Support
SECTION VI
Figure 6.1 Overall Results – Fabric
Figure 6.2 Overall Results – Director-Class
Figure 6.3 Top Vendors by Recognition
Figure 6.4 Top Vendors by Price
Figure 6.5 Top Vendors by Product Performance
Figure 6.6 Top Vendors by Product Quality & Reliability
Figure 6.7 Top Vendors by Service & Support
SECTION VII
Figure 7.1 Overall Results – Fibre Channel
Figure 7.2 Top Vendors by Recognition
Figure 7.3 Top Vendors by Price
Figure 7.4 Top Vendors by Product Performance
Figure 7.5 Top Vendors by Product Quality & Reliability
Figure 7.6 Top Vendors by Service & Support
Figure 7.7 Overall Results – IP
Figure 7.8 Top Vendors by Recognition
Figure 7.9 Top Vendors by Price
Figure 7.10 Top Vendors by Product Performance
Figure 7.11 Top Vendors by Product Quality & Reliability
Figure 7.12 Top Vendors by Service & Support
SECTION VIII
Figure 8.1 Overall Results – DWDM/CWDM
Figure 8.2 Top Vendors by Recognition
Figure 8.3 Top Vendors by Price
Figure 8.4 Top Vendors by Product Performance
Figure 8.5 Top Vendors by Product Quality & Reliability
Figure 8.6 Top Vendors by Service & Support
Figure 8.7 Overall Results – Sonet/SDH
Figure 8.8 Top Vendors by Recognition
Figure 8.9 Top Vendors by Price
Figure 8.10 Top Vendors by Product Performance
Figure 8.11 Top Vendors by Product Quality & Reliability
Figure 8.12 Top Vendors by Service & Support
Figure 8.13 Overall Results – IP
SECTION IX
Figure 9.1 Overall Results
Figure 9.2 Top Vendors by Recognition
Figure 9.3 Top Vendors by Price
Figure 9.4 Top Vendors by Product Performance
Figure 9.5 Top Vendors by Product Quality & Reliability
Figure 9.6 Top Vendors by Service & Support
SECTION X
Figure 10.1 Overall Results
Figure 10.2 Top Vendors by Recognition
Figure 10.3 Top Vendors by Price
Figure 10.4 Top Vendors by Product Performance
Figure 10.5 Top Vendors by Product Quality & Reliability
Figure 10.6 Top Vendors by Service & Support
SECTION XI
Figure 11.1 Overall Results
Figure 11.2 Top Vendors by Recognition
Figure 11.3 Top Vendors by Price
Figure 11.4 Top Vendors by Product Performance
Figure 11.5 Top Vendors by Product Quality & Reliability
Figure 11.6 Top Vendors by Service & Support
SECTION XII
Figure 12.1 Overall Results
Figure 12.2 Top Vendors by Recognition
Figure 12.3 Top Vendors by Price
Figure 12.4 Top Vendors by Product Performance
Figure 12.5 Top Vendors by Product Quality & Reliability
Figure 12.6 Top Vendors by Service & Support |
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