2004以太网业务提供商调查报告(2004 Survey of Ethernet Service Providers)

I. INTRODUCTION AND KEY FINDINGS
　　1.1 Survey Scope and Objectives
　　1.2 Key Findings
　　1.3 Report Structure
　　1.4 Ethernet Service Types

II. CURRENT AND PLANNED DATA SERVICES
　　2.1 Service Offering Plans: Survey Results
　　2.2 Analysis of Service Offering Plans
　　2.3 Specific Ethernet Service Offerings: Survey Results
　　2.4 Analysis of Specific Ethernet Service Offerings

III. PERCEIVED PROS AND CONS OF ETHERNET SERVICES
　　3.1 Benefits of Ethernet Services
　　3.2 Deterrents to Offering Ethernet Services
　　3.3 Rating the Pros and Cons
　　3.4 Attractions and Deterrents: Survey Results
　　3.5 Analysis of Attractions and Deterrents

IV. SERVICE INTERWORKING
　　4.1 Service Interworking: Survey Results
　　4.2 Analysis of Service Interworking Survey Results

V. MARKET AND REVENUE EXPECTATIONS
　　5.1 Carrier Revenue Growth Expectations: Survey Results
　　5.2 Analysis of Carrier Revenue Expectations
　　5.3 Marketing Ethernet Services: Survey Results
　　5.4 Analysis of Ethernet Service Marketing

VI. Ethernet Service QOS and Protection
　　6.1 QOS: Survey Results
　　6.2 Protection: Survey Results
　　6.3 Analysis of Ethernet QOS and Protection Results

VII. SAN EXTENSION SERVICES
　　7.1 SAN Extension Services: Survey Results
　　7.2 Analysis of SAN Extension Services Survey Results

APPENDIX
　　APPENDIX A: SURVEY METHODOLOGY
　　APPENDIX B: LEGAL DISCLAIMER

LIST OF FIGURES
　　SECTION I
　　　　Figure 1.1 Survey Respondents by Region
　　　　Figure 1.2 Survey Respondents by Type of Service Provider
　　　　Figure 1.3 Number of Countries Covered by Service Provider
　　　　Figure 1.4 Size of Organization (by Headcount)
　　　　Figure 1.5 Respondent Job Functions
　　SECTION II
　　　　Figure 2.1 Private Circuits
　　　　Figure 2.2 Frame Relay Services
　　　　Figure 2.3 ATM Services
　　　　Figure 2.4 Ethernet Private Line Services
　　　　Figure 2.5 Ethernet Virtual Private Line Services
　　　　Figure 2.6 Ethernet Private LAN Services
　　　　Figure 2.7 Ethernet Virtual Private LAN Services
　　　　Figure 2.8 IP Virtual Private Network Services
　　　　Figure 2.9 Services Offered Using Ethernet
　　　　Figure 2.10 Value-Added Services Offered Using Ethernet
　　SECTION III
　　　　Figure 3.1 Attractions of Ethernet Private Lines vs. Conventional Private Lines
　　　　Figure 3.2 Ethernet Private Line Potential Deterrents
　　　　Figure 3.3 Attractions of Offering Ethernet Private LAN vs. Frame Relay/ATM
　　　　Figure 3.4 Ethernet Private LAN Potential Deterrents
　　　　Figure 3.5 Security Issues as a Potential Deterrent to Ethernet Services
　　SECTION IV
　　　　Figure 4.1 Service Interworking
　　　　Figure 4.2 Network Interworking
　　　　Figure 4.3 Importance of Service Interworking (All Respondents)
　　　　Figure 4.4 Importance of Service Interworking (Carriers With More Than 10,000 Employees)
　　　　Figure 4.5 Importance of Service Interworking (Carriers With 1,000 to 10,000 Employees)
　　SECTION V
　　　　Figure 5.1 Percentage of Total Revenue from Ethernet Services in 2004 (All Respondents)
　　　　Figure 5.2 Expected Revenue Growth From Ethernet Services in 2005 (All Respondents)
　　　　Figure 5.2 Types of Target Customers
　　　　Figure 5.3 Types of Vertical Market Sectors
　　　　Figure 5.4 Marketing Plans for Ethernet Services
　　SECTION VI
　　　　Figure 6.1 Cost/Price of Providing Ethernet QOS (All Respondents)
　　　　Figure 6.2 Ethernet Private Line Protection to Be Used
　　　　Figure 6.3 Ethernet Virtual Private Line Protection to Be Used
　　　　Figure 6.4 Price Premiums for Managed Protection (All Respondents)
　　SECTION VII
　　　　Figure 7.1 Plans for SAN Extension Service
　　　　Figure 7.2 Technology for SAN Extension
　　APPENDIX A
　　　　Figure A.1 Respondent Company by Size